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I thought one of the selling points for BoldGrid was that it would display correctly on all platforms. My site (solidarityinfoservice.org) does not display correctly on mobile phones. What am I missing?
Hello Michael,
Thanks for contacting us about getting your site to display on mobile, I pulled up the site on my device and did not see any errors or anything standing out, I do have a larger screened phone, however, What is not displaying properly for you on the site? When editing in the customize section and in the page editor you will have icons that look like a monitor, tablet, and phone, You can click on them to have it simulate those devices when you are editing pages so you can get an idea of how it will look on a mobile device so you can arrange content to look the way you would like on mobile devices too.
Best Regards,
Kyle M
Kyle, thanks for getting back to me. I figured out that if I scroll all the way to the bottom and click on “View full site”, it then displays correctly. But why should I have to do that? And for someone who is new to the site or has little patience, they might never figure this out. Is there a way to configure the site so that it displays fully when first opened?
Hello Michael,
Boldgrid by default does not have a button for “View full site” as its based on bootstrap which is responsive and adjusts to screen size dynamically, It looks like you have JetPack installed and are using their mobile theme, You would want to disable that for the site to load normally. I have included a link to their documentation below.
https://jetpack.com/support/mobile-theme/
Best Regards,
Kyle M
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