Hi Cynthia,
Thanks for reaching out and thanks for using Haven WordPress theme with BoldGrid Post and Page Builder for WordPress!
What you can do, instead of clicking the Widget button itself to edit, you could try clicking the Pencil icon next to your CTA widget and it should open that particular section in the Customizer sidebar and there you can make your edits. See image below:
I hope this helps. Please reach back out if this continues to give you problems.
- This reply was modified 2 years, 8 months ago by Brandon C.