Tagged: Account, BoldGrid Central
- AuthorPosts
- KarinaGuest
I have not used your site for a long time, today my money was debited without consent, I ask to return my money, I will go to court
Brandon CKeymasterHi Karina,
Thanks for reaching out. Our BoldGrid premium support specialist can process a refund for you if you were charged today. Simply follow this link to reset your BoldGrid Central account password. Once you’ve accessed your account click the question mark icon in the top right corner and scroll down to premium support where our billing specialist can help you with the refund.
Thank you. I hope this helps.
KarinaGuestwithdrew money without consent a year has passed since I used your site and I have not visited it since. I do not remember the password and login why did you steal my money after the code I will sue return the money to my card
KarinaGuestreturn the money to the card please, otherwise I will sue for the fact that money was written off from me without my consent, a year will be delayed
Brandon CKeymasterHi Karina,
You mentioned you were charged today. Our BoldGrid premium support specialist can process a refund for you if you were charged today. If you do not remember the email address you used to sign up for our services you can reach out to support directly at support@boldgrid.com.
I do not believe your money was stolen. When you subscribe to a service the subscription normally runs until canceled. We do apologize if there was confusion. You will need to at least provide the last four digits of the card you signed up for services with so the billing department can locate and refund the account.
Thank you
- AuthorPosts