Hello,
Thanks for submitting a question about migrating your site. It may be best to contact the host you’re working with to make sure you are visiting the correct domain. WordPress.com is a WordPress-only host. If you are switching to a self-hosted site, you will not be visiting WordPress.com in the long term. Since this sounds like more of a hosting issue than a problem with BoldGrid itself, the host you have selected will be able to help you get to the right place.
Best,
Christopher M.