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  • #34986
    Christina
    Guest

    Good Afternoon,

    My boss as purchased BoldGrid Crio. He has multiple sites the one I am trying to work on in boldgrid is www. example .com but I am unable to use this feature. If he has purchased this am I able to use it on multiple sites?

    Kind Regards
    Christina

    #35026
    Jesse Owens
    Keymaster

    Hi Christina-

    Thanks for the great question, and thanks for purchasing the Crio WordPress Theme for Buisness! This is a public forum, so I edited your question to remove the personal details.

    You can use your license on unlimited sites within the same business, and it sounds like all of your boss’s sites fit under that category. Because the Connect Key can be used to make purchases, like stock images from the BoldGrid Connect library, you shouldn’t use the same key with sites that you’ll be delivering to a client.

    It sounds like the site that you’re working on needs to have its Connect Key updated to the one associated with the Crio purchase, which you can find in your boss’s BoldGrid Central account. Once you’ve found the connect key, navigate to Settings > BoldGrid Connect and click on Click here to change your Connect Key.

    The other possibility is that you need to install the Crio Premium extension plugin. Click here to download the plugin. Once you’ve downloaded the .zip file, navigate to Plugins > Add New > Upload Plugin and upload the entire zip file there.

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