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I STARTED BUILDING A WEBSITE USING INSPIRATIONS VIA THE DREAMHOST BACKEND. THEN WENT TO BOLDGRID AND SIGNED UP FOR THE FREE VERSION OF PAGE BUILDER. I THEN GOT AN ACCESS KEY AND AND PURCHASED PAGE BUILDER PREMIUM. I GOT NO ACCESS KEY TO INPUT INTO THE WORDPRESS DOMAIN PAGE AND NOW THERE IS NO ACCESS TO INSPIRATIONS OR OTHER OPTIONS I HAVE ON ANOTHER SITE.
I NEED AN ACCESS KEY THAT I CAN PUT INTO THE WORDPRESS EDITOR SO I CAN THE WHAT I HAVE PAID FOR TWICE WITH NO WAY TO ADD IT TO THE SITE.
I NEED HELP ASAP! I HAVE TO GET THIS WEBSITE UP BY THURSDAY!
Hi Robert-
Thanks for reaching out, I’m sorry to hear about the trouble with your new account. Thank you for purchasing a BoldGrid Premium WordPress Bundle.
First thing, since you’re a DreamHost Customer, you already have access to the Premium versions of all of BoldGrid’s products, and you shouldn’t need to input any additional keys into your site hosted there, or make any additional purchases through us.
This is a public support forum, so I can’t provide any of your private billing details or your Connect Keys here, but I encourage you to file a premium support ticket so our billing team can get your purchases and keys all fixed for you.
When you describe, “there is no access to Inspirations or other options I have on another site,” it sounds like your new site might not have the Inspriations plugin installed. You can download Inspirations directly from this link and install it on your new site via the Plugins > Add New > Upload Plugin menu.
- The topic ‘How to access my Premium key and Inspirations’ is closed to new replies.
