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Hello all,
I’ve been experiencing quite a few issues with my BoldGrid online account and want to cancel. I’ve been unable to create a new WordPress install so I can work on a site for a new customer and one of my existing installs is seeing a service unavailable error message. Unfortunately, I see no way of canceling accounts and I was charged for another year. Can anyone direct me to where we cancel accounts?
Thanks!
Hi Chad,
I do apologize for the inconvenience and definitely sorry to see you go! I reached out to premium support on your behalf and had them cancel the account for you. You should expect a refund to your account in the next 5 – 10 business days.
Thanks Chad, don’t hesitate to reach back out if you ever have any questions for us.
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