How to cancel my account?

Posted on September 25, 2024 by

Tagged: Account, BoldGrid Central

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September 25, 2024 at 9:23 am #143359

Chad McCullough
Guest

Hello all,

I’ve been experiencing quite a few issues with my BoldGrid online account and want to cancel. I’ve been unable to create a new WordPress install so I can work on a site for a new customer and one of my existing installs is seeing a service unavailable error message. Unfortunately, I see no way of canceling accounts and I was charged for another year. Can anyone direct me to where we cancel accounts?

Thanks!

September 25, 2024 at 9:32 am #143402

Brandon C
Keymaster

Hi Chad,

I do apologize for the inconvenience and definitely sorry to see you go! I reached out to premium support on your behalf and had them cancel the account for you. You should expect a refund to your account in the next 5 – 10 business days.

Thanks Chad, don’t hesitate to reach back out if you ever have any questions for us.
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