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Hello,
We are going through the credit card charges on a employee that is no longer with the company to figure out what subscriptions need to be transferred to another card and which can be cancelled. There is a recurring charge for W3 EDGE LLC, which based on the amount is for the W3 Total Cache plugin. We no longer have a WordPress site and would like to cancel this subscription, but I am unable to determine the login credentials. Can someone look up the email/username and send it to me?
Thanks,
KyleHello Kyle-
Thanks for reaching out, I’m sorry to hear that you no longer need W3 Total Cache, but we’re happy to assist.
This is a public Support Forum, so we can’t collect the personal information here needed to locate the account, but if you can contact us via our billing support form with the information you do have about the account, we’ll be happy to help you locate and cancel the account.
- The topic ‘How to Cancel W3 Total Cache if I don’t Know the Account?’ is closed to new replies.
