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Hello,
I have a premium key enabled on my website that I set up through Dreamhost. I am trying to sign into BoldGrid to look at some of the settings, but when I enter the email tied to my dreamhost site, it says it can’t find an account. How can I either find out which email would be tied to the BoldGrid account, or how can I sync the account to my dreamhost account?
Hi Brian-
Thanks for reaching out, and thanks for choosing one of our Platinum WordPress Hosting partners, DreamHost.
When you say “Sign into BoldGrid,” do you mean signing into your BoldGrid Central account at https://www.boldgrid.com/central? Or do you mean you’re signing into your own website at
example.com/wp-admin?If you’re talking about BoldGrid Central, the email will be the one you used when you signed up for your DreamHost account, brian**********@gmail.com
If you mean the email for your website, we don’t have access to that information here, but you can check out this article with 5 Ways to reset your WordPress password which includes a few ways when you’re not sure which email address is correct.
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