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  • #152907 Reply
    Nicolas Belan
    Guest

    Hello,
    I moved the domain name from dev to production name, behind bunnycdn.
    I tried to change/reactivate the licence on the right name, but I now have:

    “License key is correct but already in use on another site. See the FAQ for how to enable Pro version in development mode.”

    I searched the FAQ, but I did not fuind anything.
    I tried to save with no licence key (empty box), but no more success.

    Now the site is in production, i can not revert back to dev name to unset the licence.

    Can you help me ?
    Thank you.

    #152915 Reply

    Hello Nicolas,

    Thank you for reaching out and I am happy to help!
    I’ve reset the active URL
    Remove the license key from W3 Total Cache Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.

    W3 Total Cache Pro should be active after these steps!

    Thanks!

    #152916 Reply
    Nicolas
    Guest

    Great, thank you removing the reference on your side.

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: How to remove / reinstall licence ?
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