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  • #23053

    Every time I try to upload an image, I get an error.  It tells me to try again later.

    #23057
    Kyle
    Member

    Hello,

    What is the error message you are getting?

    Best Regards,

    KyleM

    #23056

    It says “An error occurred in the upload.  Please try again later.”

     

    I’ve tried uploading from my phone using the browser uploader and the multi-file uploader.  I’ve tried from a desktop without success also.  I’ve tried uploading images from the Bluegrid connect search as well without luck.

    #23055

    “An error occurred in the upload. Please try again later.”

    I’ve tried uploading using the multi-file uploader and the browser uploader without success. I’ve tried it on my phone and on my desktop. I’ve also tried uploading images from the Boldgrid Connect Search without success.

    #23054
    BoldGrid Support
    Keymaster

    I recommend working with the System Administrator for your server to temporarily disable ModSecurity, if you have that running on your server for Apache. If the image is uploaded without the error with ModSecurity disabled, I recommend reviewing the logs and disabling the rule that is being triggered and blocking the upload. I hope this helps.

    Sincerely,

    Carlos D

Viewing 5 posts - 1 through 5 (of 5 total)
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