Hi DB,
Thanks for reaching out with your Total Upkeep questions. Although I’m sorry to hear you’re having trouble setting up an SFTP connection. One thing to note is your FTP Credentials:
You need to be sure that your you have the correct credentials input to establish the connection. I found a guide on IMH that should help with that.
Make sure you follow these steps to configure your backup on FTP/SFTP storage, In the Dashboard, Navigate to:
- In the Dashboard, Navigate to Total Upkeep → Settings
- Under the Backup Storage Section, Select Configure FTP
- Provide your connection credentials
- Click Save Changes
I hope this helps. Please let us know if there’s anything else that we can answer for you.