Hi Hope,
Unfortunately we do no offer phone support at this time but if you can please give us more details about exactly what it is you’re attempting to change on your website we can definitely help you break it down and resolve your issues one by one.
Here are the initial troubleshooting steps that we went over in the last thread:
1.) Are you working inside of the BoldGrid Post and Page Builder editor or some other area of WordPress?
2.) What items are you attempting to remove?
3.) Can you link us to a page where this issue is happening on your website?
Once you’ve replied with your answers to these questions it will help us to better understand what it is you wish to do and the functionality you’re attempting to create.
Thanks Hope. We’re looking forward to your reply.