Viewing 7 posts - 1 through 7 (of 7 total)
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  • #22503

    I purchased premium key through BoldGrid Central but after realizing that BoldGrid is not a WP Hosting platform I wanted to request cancellation but there is no simple way.

    You allow purchasing through your website but not requesting a refund. Also its impossible to find any support material. Nobody replied to my email and ticket yet.

    #22504

    Hello,

    Thanks for submitting a question about a refund. Submitting a support request through your BoldGrid Central account is the only way to request a refund at the moment. If you have already done that, then your request will be rectified once our support technicians have had a chance to process it.

    Best,

    Christopher M.

    #34300
    Hu
    Guest

    Hello,

    I am requesting a refund. Please see below:

    ORDER BG-BD27E316
    Web address: Huartwork.com
    Paid annual: $60.00 on 2/10/2020
    Requesting total refund of the $60.00.

    Date of this request: 2/24/2010

    Contact me at the following e-mail address in regards to immediate refund:
    cruzinon5@optonline.net

    Thank you and regards,

    #34319
    Joseph W
    Keymaster

    Hi Hu!

    Our Premium Support received your request for a refund and have sent a follow up message to cruzinon5@optonline.net to verify account ownership. Please provide the verification information in a response to the message from our Premium Support team to ensure that sensitive account data is not shared publicly.

    If you have a moment, we would appreciate any feedback you can provide on your experience using our products as well as any areas where they did not meet your expectations.

    #34331
    Hubert Flood
    Guest

    Hello, Please refund me the $60.00 I paid to Boldgrid to build my website. I had upload
    my artwork in the gallery section on the dashboard but no one seems can help explain why my website
    and images of my artwork had disappear. Thank you

    #34347
    Joseph W
    Keymaster

    Hi Hubert!

    I reported your request for a refund to our Premium Support and they sent another follow up message to cruzinon5@optonline.net to verify account ownership, hopefully this one makes it to your inbox successfully. Please provide the verification information in a response to the message from our Premium Support team to ensure that sensitive account data is not shared publicly.

    If you have a moment, we would appreciate any feedback you can provide on your experience using our products as well as any areas where they did not meet your expectations.

    #34963
    Hubert Flood
    Guest

    Hello,

    I have responded to the automated notification in regards to the verification of the last 4 digits of the credit card used to make the purchase. I am looking forward to the refund.

    Thank you.

Viewing 7 posts - 1 through 7 (of 7 total)
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