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May 29, 2018 at 7:31 am #22503Anonymous UserMember
I purchased premium key through BoldGrid Central but after realizing that BoldGrid is not a WP Hosting platform I wanted to request cancellation but there is no simple way.
You allow purchasing through your website but not requesting a refund. Also its impossible to find any support material. Nobody replied to my email and ticket yet.
May 29, 2018 at 4:32 pm #22504Christopher MMemberHello,
Thanks for submitting a question about a refund. Submitting a support request through your BoldGrid Central account is the only way to request a refund at the moment. If you have already done that, then your request will be rectified once our support technicians have had a chance to process it.
Best,
Christopher M.
February 25, 2021 at 10:34 am #34300HuGuestHello,
I am requesting a refund. Please see below:
ORDER BG-BD27E316
Web address: Huartwork.com
Paid annual: $60.00 on 2/10/2020
Requesting total refund of the $60.00.Date of this request: 2/24/2010
Contact me at the following e-mail address in regards to immediate refund:
cruzinon5@optonline.netThank you and regards,
February 25, 2021 at 10:39 am #34319Joseph WKeymasterHi Hu!
Our Premium Support received your request for a refund and have sent a follow up message to cruzinon5@optonline.net to verify account ownership. Please provide the verification information in a response to the message from our Premium Support team to ensure that sensitive account data is not shared publicly.
If you have a moment, we would appreciate any feedback you can provide on your experience using our products as well as any areas where they did not meet your expectations.
February 26, 2021 at 9:13 am #34331Hubert FloodGuestHello, Please refund me the $60.00 I paid to Boldgrid to build my website. I had upload
my artwork in the gallery section on the dashboard but no one seems can help explain why my website
and images of my artwork had disappear. Thank youFebruary 26, 2021 at 9:16 am #34347Joseph WKeymasterHi Hubert!
I reported your request for a refund to our Premium Support and they sent another follow up message to cruzinon5@optonline.net to verify account ownership, hopefully this one makes it to your inbox successfully. Please provide the verification information in a response to the message from our Premium Support team to ensure that sensitive account data is not shared publicly.
If you have a moment, we would appreciate any feedback you can provide on your experience using our products as well as any areas where they did not meet your expectations.
March 15, 2021 at 12:14 pm #34963Hubert FloodGuestHello,
I have responded to the automated notification in regards to the verification of the last 4 digits of the credit card used to make the purchase. I am looking forward to the refund.
Thank you.
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