Tagged: Post and Page Builder, Troubleshooting
- AuthorPosts
- August 20, 2024 at 4:38 pm #138877fabio rossiGuest
Dear
I update to 1.2.7 but there a problem
now i can’t drag files ( images for example ) directly into the post edit from the browser ( i tested with chrome )its give the denied icon when i try
also it’s not possible drag if i choose to add image, i can use the upload fuction!that’s weird!
plese fix ita
August 20, 2024 at 4:41 pm #138884Brandon CKeymasterHi Fabio,
Thanks for reaching out although I’m sorry to hear you’re experiencing issues after updating your BoldGrid Post and Page Builder plugin. Since we know this happened after an update can you try removing the plugin completely and reinstalling it and see if that restores your functionality?
Post and Page Builder can be downloaded directly from the WordPress repository. Please let us know if this doesn’t clear up your issue.
Thank you Fabio!
August 21, 2024 at 10:18 am #138893fabio rossiGuestdear
i uninstall plug in and re install
problem is the same
drag drop function is not working
August 21, 2024 at 10:26 am #138905Brandon CKeymasterHi Fabio,
Is this issue limited to a specific page or post or is it site wide? One thing I can think of that may have caused this is the preferred editor being switched back to the standard WordPress editor. You can try following the steps in this guide to switch the Post and Page Builder editor back on.
If this is not the problem please inspect your browsers JavaScript console for errors using Chrome dev tools. If any error messages are present copy/paste them into the forum here so that we can inspect them. Hopefully it reveals something useful about your error.
Thank you Fabio! I really hope this helps.
August 22, 2024 at 5:10 pm #138982fabio rossiGuesti see that every time i must switch to reactivate drag and drop
August 22, 2024 at 5:11 pm #138964fabio rossiGuesti have tried to switch to wordpress editor and return to boldgrid post editor
and now seems worksAugust 22, 2024 at 5:16 pm #139413Brandon CKeymasterHi Fabio,
I’m happy to hear you were able to get this working. You should be able to set your PPB editor globally from your WordPress dashboard. Hover over the Post and Page Builder sidebar link and choose Settings. There is a Preferred Editor section where you can set your editor according to Post Type.
I hope this helps!
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