I would like to cancel my subscription but keep domain.

Hi Laura,

I understand that you want to cancel your BoldGrid Premium subscription and delete your website but keep your domain. Here are the steps:

Cancel your BoldGrid Subscription: To cancel your subscription with BoldGrid, you would have to reach out to Premium Customer Support directly. Premium support can be reached at https://www.boldgrid.com/central/account/help

Delete your Website: If you’re using BoldGrid, you can delete your website by logging in to your BoldGrid Central account dashboard. Go to Cloud WordPress> Review website that you would like to delete. Clicking this will permanently delete your Cloud WordPress instance, so make sure you have a backup if you think you might need it in the future.

Keep your Domain: You wouldn’t have purchased your domain through BoldGrid, so even if you’re using our premium services it will remain yours even after cancelling your subscription. Just be sure to renew it before it expires with your domain registrar.

Thanks Laura, If you’re unsure about any step, feel free to ask. We’re here to help!

Hi Ch Solis,

Thanks for reaching out. In order to cancel your premium subscription with BoldGrid, you have to reach out to Premium Customer Support directly. Premium support can be reached at https://www.boldgrid.com/central/account/help