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Hi, I have a key and a an email that I have received contact from but I can’t login to cancel my W3 total Cache subscription which I believe is renewing soon. Your login page says that it does not recognise my email. Please can you help and / or explain a way I can log in to cancel it.
James
Hi James-
Thanks for reaching out, and I’m sorry to hear about the frustration logging in. Since this is a public forum, we can’t discuss account-specific or billing details here.
You can reach out to our billing team privately directly from your WordPress Dashboard, in the Performance > Support menu, or by using this contact form.
Hi Jesse thanks for getting back to me. I have requested through the web form.
(Also apologies if I did multiple posts of the above question, I got a topic already posted warning on pressing my initial submit so had another go for good luck.)
Hi, Nice to meet You!
I´m Marketing Manager Senior of Universidad Interamericana, so How can we cancel the subscription?
Thanks for your quick answer.
Regards from Panama,
Att,
Julieta Guillen
Hello Julieta,
As Jesse stated You can reach out to our billing team privately directly from your WordPress Dashboard, in the Performance > Support menu, or by using this contact form, and we will be more than happy to assist you with this.
Thanks!
- The topic ‘I would like to cancel my subscription to Total Cache’ is closed to new replies.
