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Hello, I would like to upgrade our boldgrid package but am not seeming to be able to upgrade without creating a new account. Can you help me with this?
Hi Jennifer,
Thanks so much for reaching out with your BoldGrid Cloud WordPress questions!
If you already have an account with us you shouldn’t need to create a new one in order to upgrade. The option is available through your BoldGrid Central account.
I tried looking up your account info with the URL and Email address you provided in the thread unsuccessfully. Would you perhaps have a different email or website address that you could provide us with to look up your account?
We look forward to hearing from you and assisting you further with this!
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