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I am able to open the page via the admin menu, but if I try to edit a page, or theme, plugins, every time I open a link all I see is the error message-
THE LOCATION YOU REQUESTED IS EXPERIENCING ISSUES.
The Cloud WordPress you’re requesting is experiencing issues. There may have been a misconfiguration in the website. You can login to BoldGrid Central to create or manage any Cloud WordPress accounts.Please advise.
Hi Eric,
Thanks for reaching out with your BoldGrid Cloud WordPress concern.
Are you receiving this error on a new Cloud WordPress instance or is this something that recently began on a previous install? I think the first thing you should do is try is opening your webpage in an incognito browser to see if you get the same results.
If it is a brand new instance of Cloud WordPress you can try removing it and spinning up a new instance. It’s possible there was some type of clash during the install.
Please reach back out when you can. We look forward to assisting you further with this!
Thank you for the prompt reply.
This is an install for a test site I’ve been working on as a side project. Was working without issue up until the middle of making changes last night, I started to get the error.
Attempted in Incognito, and opening the website in 3 different browsers, all see the error, unless I just try viewing the site without being logged in, then that works.
Thanks Eric,
It looks like we were able to debug your error. We had to deactivate WP Total Cache so we could get it to show the error with
debug-display; After doing so we noticed it was thegeo-my-wp/plugins/members-locatorcausing the error, so we deactivated that plugin and we were able to get you back in to your website. You can try accessing when you’re ready.I hope this resolved your issue! Let us know if there’s anything else we can help with.
Thank you for the product and such great support. You all are fantastic!
- The topic ‘I’m receiving an error message anytime I click on a link in my WordPress Cloud website.’ is closed to new replies.
