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Hi,
Everything looks installed ok. Select Swifty, Five Page, Blog and Free, Next, Contact, Next, and either Make New Inspiration or Staged, then Install this website. It just sits in Installing Your content, show Installation log shows nothing.
This trial is on WordPress 4.9.1, on a Virtualbox Ubuntu 16.04 VM.
Read post about Editor not being required, three plugins installed and activated, Boldgrid Inspirations 1.5.3, Boldgrid Staging 1.5.3 and Post and Page Builder 1.6.2.
Not sure where to look.
Thanks,
Dan Pearce
PS Why do these pages never allow uploads of pictures?!
Hello Dan,
Apologies for the problem with loading the Swifty Inspiration. Did you try any other theme/inspiration? We need a little more information on the issue as we don’t have the same installation environment. Make sure to turn on the error reporting and hopefully this will provide enough information to tell us where the installation is failing. Apologies for the Support center not allowing images. If you have access to a public upload space where you can share the URL, then you can add a link showing the screenshot. I personally use Snagit’s Screencast.com as an example. Please provide us a little further information and we can investigate the issue in more depth.
Thanks, Arnel
php error logging was on, no error_log path set. Now have this.
I did try other inspirations. As I type, I am trying Resolve, Base, no Blog, Free. As the main website.
No log again (in the “Installing your new content” WordPress page. Nothing written to the php log. Maybe things need to be restarted, so I restart the VM. I then get this in the php error log…
[03-Jan-2018 14:51:08 UTC] PHP Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-survey.php:270
Stack trace:
#0 /var/www/html/wp-includes/class-wp-hook.php(286): Boldgrid_Inspirations_Survey->update_post(Array)
#1 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)
#2 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-attribution-page.php(122): apply_filters(‘boldgrid_deploy…’, Array)
#3 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-attribution-update.php(41): Boldgrid_Inspirations_Attribution_Page::get()
#4 /var/www/html/wp-includes/class-wp-hook.php(288): Boldgrid_Inspirations_Attribution_Update->pre_option_boldgrid_attribution(false)
#5 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(false, Array)
#6 /var/www/html/wp-includes/option.php(58): apply_filters(‘pre_option_bold…’, false, ‘boldgrid_attrib…’, false)
#7 in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-survey.php on line 270Thanks
The suggestion is that you may be using a custom php.ini file. Try renaming it and see if that helps. Based on the error message (Class ‘DOMDocument’ not found), you may also want to try enabling php-XML. This suggestion to resolve the error can be found in this support post.
Brilliant, thanks.
The php.ini file was fine, I just needed to “sudo apt-get install php-dom” and restart Apache.
Log now looks like this (still going)
- Finished Updating Remote Install Options.
- Beginning theme deployment.
- Finished theme deployment.
- Beginning page set deployment.
- Installing plugin: boldgrid-gallery/wc-gallery.php version 1.5.
- Plugin installation complete.
- Activating plugin…
- Plugin activation complete.
- Installing plugin: WPForms.
- Installed plugin: WPForms.
- Adding page: Home to primary menu.
- Adding page: Gallery to primary menu.
- Adding page: Contact Us to primary menu.
- Adding page: Clients to primary menu.
- Adding page: Info to primary menu.
- Finished page set deployment.
- Gathering media information for pages…
- Finished gathering media information for pages.
- Downloading media for pages..
Fingers crossed!
Spoke too soon! It hangs again, error is:
[03-Jan-2018 17:37:52 UTC] PHP Fatal error: Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php:1912
Stack trace:
#0 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php(3387): Boldgrid_Inspirations_Deploy->deploy_page_sets_media_process_image_queue()
#1 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php(3470): Boldgrid_Inspirations_Deploy->full_deploy()
#2 /var/www/html/wp-content/plugins/boldgrid-inspirations/pages/deploy.php(86): Boldgrid_Inspirations_Deploy->do_deploy()
#3 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-inspiration.php(459): include(‘/var/www/html/w…’)
#4 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-built.php(614): Boldgrid_Inspirations_Inspiration->deploy_script()
#5 /var/www/html/wp-includes/class-wp-hook.php(286): Boldgrid_I in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php on line 1912after “Downloading media for pages….”
More assistance required, please.
Hello Dan,
Sorry for the continuing error. Basically, the error explains the issue:
PHP Fatal error: Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php:1912
The PHP function is not defined in your PHP version for some reason. I checked this error with any history in the WordPress support forums and it is an issue faced multiple plugins. Posts in the WordPress forum advise on loading PHP with the option Curl library enabled. It may be missing or incomplete leading to the error that you are facing.
While waiting, I did some more Google’ing about the lack of curl. On my system
sudo apt-get install php-curl Solved the problem
Installation complete!
Thanks for the help, but I really should not have had these issues on such a standard and commonly used platform.I’m going to try to understand Boldgrid now (I am sure there will be more questions!)
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