“It looks like you don’t have any backups” after trying several times

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  • November 5, 2020 at 12:09 pm #28857
    Brian Kaufenberg
    Guest

    I don’t know if my last message actually was sent or not, it looked like my webpage failed upon submission so I’m writing again.

    Every time I try to create a backup the backups page says I still don’t have any backups. Here are two Log files after my last attempt:

    Retention-local.log
    2020-11-03 15:58:25 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-03 15:58:25 UTC] PHP Version: 7.4.11
    [2020-11-03 15:58:25 UTC] WordPress Version: 5.5.3
    [2020-11-03 15:58:25 UTC] Total Upkeep version: 1.14.6
    [2020-11-03 15:58:25 UTC] Beginning core::enforce_retention…
    [2020-11-03 15:58:25 UTC] Retention count: 5
    [2020-11-03 15:58:25 UTC] Number of archives found: 0
    [2020-11-03 15:58:25 UTC] Number of protected archives found: 0
    [2020-11-03 15:58:25 UTC] No backups to delete at this time due to retention settings.
    [2020-11-03 16:00:23 UTC] Signal received: 15 {“signo”:15,”errno”:0,”code”:0}
    [2020-11-03 19:12:32 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-03 19:12:32 UTC] Beginning core::enforce_retention…
    [2020-11-03 19:12:32 UTC] Retention count: 5
    [2020-11-03 19:12:32 UTC] Number of archives found: 0
    [2020-11-03 19:12:32 UTC] Number of protected archives found: 0
    [2020-11-03 19:12:32 UTC] No backups to delete at this time due to retention settings.
    [2020-11-03 20:11:53 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-03 20:11:53 UTC] Beginning core::enforce_retention…
    [2020-11-03 20:11:53 UTC] Retention count: 5
    [2020-11-03 20:11:53 UTC] Number of archives found: 0
    [2020-11-03 20:11:53 UTC] Number of protected archives found: 0
    [2020-11-03 20:11:53 UTC] No backups to delete at this time due to retention settings.
    [2020-11-03 20:12:15 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-03 20:12:15 UTC] Beginning core::enforce_retention…
    [2020-11-03 20:12:15 UTC] Retention count: 5
    [2020-11-03 20:12:15 UTC] Number of archives found: 0
    [2020-11-03 20:12:15 UTC] Number of protected archives found: 0
    [2020-11-03 20:12:15 UTC] No backups to delete at this time due to retention settings.
    [2020-11-03 20:13:55 UTC] Signal received: 15 {“signo”:15,”errno”:0,”code”:0}
    [2020-11-03 20:14:13 UTC] Signal received: 15 {“signo”:15,”errno”:0,”code”:0}
    [2020-11-03 21:30:32 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-03 21:30:32 UTC] Beginning core::enforce_retention…
    [2020-11-03 21:30:32 UTC] Retention count: 5
    [2020-11-03 21:30:32 UTC] Number of archives found: 0
    [2020-11-03 21:30:32 UTC] Number of protected archives found: 0
    [2020-11-03 21:30:32 UTC] No backups to delete at this time due to retention settings.
    [2020-11-04 14:47:18 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-04 14:47:18 UTC] Beginning core::enforce_retention…
    [2020-11-04 14:47:18 UTC] Retention count: 5
    [2020-11-04 14:47:18 UTC] Number of archives found: 0
    [2020-11-04 14:47:18 UTC] Number of protected archives found: 0
    [2020-11-04 14:47:18 UTC] No backups to delete at this time due to retention settings.
    [2020-11-04 14:49:19 UTC] Signal received: 15 {“signo”:15,”errno”:0,”code”:0}
    [2020-11-04 19:17:02 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-04 19:17:02 UTC] Beginning core::enforce_retention…
    [2020-11-04 19:17:02 UTC] Retention count: 5
    [2020-11-04 19:17:02 UTC] Number of archives found: 0
    [2020-11-04 19:17:02 UTC] Number of protected archives found: 0
    [2020-11-04 19:17:02 UTC] No backups to delete at this time due to retention settings.
    [2020-11-04 19:19:01 UTC] Signal received: 15 {“signo”:15,”errno”:0,”code”:0}

    archive-1604517421.log
    [2020-11-04 19:17:01 UTC] Last error: Array
    (
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
    )

    [2020-11-04 19:17:01 UTC] PHP Version: 7.4.11
    [2020-11-04 19:17:01 UTC] WordPress Version: 5.5.3
    [2020-11-04 19:17:01 UTC] Total Upkeep version: 1.14.6
    [2020-11-04 19:17:01 UTC] Backup process initialized.
    [2020-11-04 19:17:02 UTC] ——————————————————————————–
    [2020-11-04 19:17:02 UTC] Starting dump of database…
    [2020-11-04 19:17:02 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 94727296 (90.34 MB) / 95554568 (91 MB)
    [2020-11-04 19:17:04 UTC] Database info: Array
    (
    [wp_actionscheduler_actions] => 15
    [wp_actionscheduler_claims] => 1
    [wp_actionscheduler_groups] => 2
    [wp_actionscheduler_logs] => 46
    [wp_adpackage] => 0
    [wp_adsetting] => 0
    [wp_adstats] => 10
    [wp_aduserzones] => 0
    [wp_adv_banner] => 40
    [wp_advertiser] => 11
    [wp_adzone] => 4
    [wp_alm] => 1
    [wp_as3cf_items] => 32808
    [wp_banner] => 40
    [wp_bsa_pro_ads] => 0
    [wp_bsa_pro_cron] => 0
    [wp_bsa_pro_referrals] => 0
    [wp_bsa_pro_salaries] => 0
    [wp_bsa_pro_sites] => 0
    [wp_bsa_pro_spaces] => 4
    [wp_bsa_pro_stats] => 0
    [wp_bsa_pro_users] => 0
    [wp_bsa_pro_withdrawals] => 0
    [wp_campaign] => 18
    [wp_cardinal_locator_coords] => 521
    [wp_commentmeta] => 436
    [wp_comments] => 171
    [wp_cpk_wpcsv_export_queue] => 52375
    [wp_cpk_wpcsv_log] => 0
    [wp_cptch_images] => 112
    [wp_cptch_packages] => 12
    [wp_cptch_whitelist] => 0
    [wp_ctl_api] => 1
    [wp_democracy_a] => 24
    [wp_democracy_log] => 2270
    [wp_democracy_q] => 8
    [wp_enjoy_instagram_moderate_accepted] => 6
    [wp_enjoy_instagram_moderate_rejected] => 0
    [wp_enjoy_instagram_table] => 21
    [wp_ewwwio_images] => 598
    [wp_fac_locations] => 84
    [wp_ffyyag_actionscheduler_actions] => 3
    [wp_ffyyag_actionscheduler_claims] => 0
    [wp_ffyyag_actionscheduler_groups] => 2
    [wp_ffyyag_actionscheduler_logs] => 7
    [wp_ffyyag_commentmeta] => 0
    [wp_ffyyag_comments] => 1
    [wp_ffyyag_links] => 0
    [wp_ffyyag_options] => 152
    [wp_ffyyag_postmeta] => 2
    [wp_ffyyag_posts] => 3
    [wp_ffyyag_term_relationships] => 1
    [wp_ffyyag_term_taxonomy] => 1
    [wp_ffyyag_termmeta] => 0
    [wp_ffyyag_terms] => 1
    [wp_ffyyag_usermeta] => 17
    [wp_ffyyag_users] => 1
    [wp_ffyyag_wpforms_tasks_meta] => 1
    [wp_gglcptch_whitelist] => 0
    [wp_hctpc_images] => 112
    [wp_hctpc_packages] => 12
    [wp_hctpc_whitelist] => 0
    [wp_imagify_files] => 0
    [wp_imagify_folders] => 0
    [wp_iwp_backup_status] => 0
    [wp_links] => 7
    [wp_nf_objectmeta] => 81
    [wp_nf_objects] => 5
    [wp_nf_relationships] => 3
    [wp_ngg_album] => 0
    [wp_ngg_gallery] => 1
    [wp_ngg_pictures] => 1
    [wp_ninja_forms_fav_fields] => 17
    [wp_ninja_forms_fields] => 11
    [wp_optin_meta] => 49
    [wp_optins] => 4
    [wp_options] => 4067
    [wp_pantheon_sessions] => 12410
    [wp_pmxe_exports] => 3
    [wp_pmxe_google_cats] => 5371
    [wp_pmxe_posts] => 9459
    [wp_pmxe_templates] => 2
    [wp_pmxi_files] => 1
    [wp_pmxi_history] => 1
    [wp_pmxi_imports] => 1
    [wp_pmxi_posts] => 51
    [wp_pmxi_templates] => 1
    [wp_popover] => 1
    [wp_popover_ip_cache] => 0
    [wp_postmeta] => 641690
    [wp_postmeta_BAK] => 249620
    [wp_posts] => 86259
    [wp_posts_BAK] => 31653
    [wp_pro_ad_system_stats] => 0
    [wp_redirection_404] => 21814
    [wp_redirection_groups] => 2
    [wp_redirection_items] => 142
    [wp_redirection_logs] => 482
    [wp_sbi_instagram_feeds_posts] => 101
    [wp_sbi_instagram_posts] => 101
    [wp_term_relationships] => 49154
    [wp_term_taxonomy] => 9237
    [wp_termmeta] => 1096
    [wp_terms] => 9237
    [wp_tpcmem_checkpoints] => 25
    [wp_tpcmem_log] => 0
    [wp_usermeta] => 800995
    [wp_users] => 60118
    [wp_wp_rp_tags] => 5153
    [wp_wpmailsmtp_tasks_meta] => 32
    [wp_wppas_buysell] => 0
    [wp_wppas_daily_stats] => 280
    [wp_wppas_stats] => 0
    [wp_wpproads_user_stats] => 2599235
    [wp_wpsd_trends] => 30
    [wp_yoast_indexable] => 52563
    [wp_yoast_indexable_hierarchy] => 314
    [wp_yoast_migrations] => 18
    [wp_yoast_primary_term] => 1554
    [wp_yoast_seo_links] => 289
    [wp_yoast_seo_meta] => 31038
    )

    November 5, 2020 at 12:19 pm #28882
    Joseph W
    Keymaster

    Thank you for contacting us Brian!

    Based on the information in the archive log it appears that the backup process is being terminated before a viable backup file can be produced, and this is likely why there aren’t any files displayed in your Backup Archives.

    One possible explanation for the failed backups is if your web server has FastCGI enabled in the PHP configuration. Disabling FastCGI or switching the backup compressor to System Zip in Total Upkeep > Settings > Backup Process might allow backups to start working as expected and display in your Backup Archives.

    If there are still problems after switching the compressor or disabling FastCGI please let us know and our team will try to figure out what else might be causing the backup issues on your website.

    November 9, 2020 at 12:36 pm #31160
    Brian
    Guest

    Thanks, I made those two suggested changes and I am still getting errors when trying to back the site up. In an email I received this message:

    Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 1221596712 bytes) in /home/dh_jawb83/growlermag.com/wp-admin/includes/class-wp-filesystem-direct.php on line 39

    Here are the error logs on the backend of the site:
    Archive log:

    2020-11-09 11:00:42 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-09 11:00:42 UTC] PHP Version: 7.4.11
[2020-11-09 11:00:42 UTC] WordPress Version: 5.5.3
[2020-11-09 11:00:42 UTC] Total Upkeep version: 1.14.6
[2020-11-09 11:00:42 UTC] Backup process initialized.
[2020-11-09 11:00:42 UTC] --------------------------------------------------------------------------------
[2020-11-09 11:00:42 UTC] Starting dump of database...
[2020-11-09 11:00:42 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 83474256 (79.61 MB) / 84301528 (80 MB)
[2020-11-09 11:00:44 UTC] Database info: Array
(
    [wp_actionscheduler_actions] => 14
    [wp_actionscheduler_claims] => 1
    [wp_actionscheduler_groups] => 2
    [wp_actionscheduler_logs] => 43
    [wp_adpackage] => 0
    [wp_adsetting] => 0
    [wp_adstats] => 10
    [wp_aduserzones] => 0
    [wp_adv_banner] => 40
    [wp_advertiser] => 11
    [wp_adzone] => 4
    [wp_alm] => 1
    [wp_as3cf_items] => 32808
    [wp_banner] => 40
    [wp_bsa_pro_ads] => 0
    [wp_bsa_pro_cron] => 0
    [wp_bsa_pro_referrals] => 0
    [wp_bsa_pro_salaries] => 0
    [wp_bsa_pro_sites] => 0
    [wp_bsa_pro_spaces] => 4
    [wp_bsa_pro_stats] => 0
    [wp_bsa_pro_users] => 0
    [wp_bsa_pro_withdrawals] => 0
    [wp_campaign] => 18
    [wp_cardinal_locator_coords] => 521
    [wp_commentmeta] => 436
    [wp_comments] => 171
    [wp_cpk_wpcsv_export_queue] => 52375
    [wp_cpk_wpcsv_log] => 0
    [wp_cptch_images] => 112
    [wp_cptch_packages] => 12
    [wp_cptch_whitelist] => 0
    [wp_ctl_api] => 1
    [wp_democracy_a] => 24
    [wp_democracy_log] => 2270
    [wp_democracy_q] => 8
    [wp_enjoy_instagram_moderate_accepted] => 6
    [wp_enjoy_instagram_moderate_rejected] => 0
    [wp_enjoy_instagram_table] => 21
    [wp_ewwwio_images] => 598
    [wp_fac_locations] => 84
    [wp_ffyyag_actionscheduler_actions] => 3
    [wp_ffyyag_actionscheduler_claims] => 0
    [wp_ffyyag_actionscheduler_groups] => 2
    [wp_ffyyag_actionscheduler_logs] => 7
    [wp_ffyyag_commentmeta] => 0
    [wp_ffyyag_comments] => 1
    [wp_ffyyag_links] => 0
    [wp_ffyyag_options] => 152
    [wp_ffyyag_postmeta] => 2
    [wp_ffyyag_posts] => 3
    [wp_ffyyag_term_relationships] => 1
    [wp_ffyyag_term_taxonomy] => 1
    [wp_ffyyag_termmeta] => 0
    [wp_ffyyag_terms] => 1
    [wp_ffyyag_usermeta] => 17
    [wp_ffyyag_users] => 1
    [wp_ffyyag_wpforms_tasks_meta] => 1
    [wp_gglcptch_whitelist] => 0
    [wp_hctpc_images] => 112
    [wp_hctpc_packages] => 12
    [wp_hctpc_whitelist] => 0
    [wp_imagify_files] => 0
    [wp_imagify_folders] => 0
    [wp_iwp_backup_status] => 0
    [wp_links] => 7
    [wp_nf_objectmeta] => 81
    [wp_nf_objects] => 5
    [wp_nf_relationships] => 3
    [wp_ngg_album] => 0
    [wp_ngg_gallery] => 1
    [wp_ngg_pictures] => 1
    [wp_ninja_forms_fav_fields] => 17
    [wp_ninja_forms_fields] => 11
    [wp_optin_meta] => 49
    [wp_optins] => 4
    [wp_options] => 4345
    [wp_pantheon_sessions] => 12410
    [wp_pmxe_exports] => 3
    [wp_pmxe_google_cats] => 5371
    [wp_pmxe_posts] => 9459
    [wp_pmxe_templates] => 2
    [wp_pmxi_files] => 1
    [wp_pmxi_history] => 1
    [wp_pmxi_imports] => 1
    [wp_pmxi_posts] => 51
    [wp_pmxi_templates] => 1
    [wp_popover] => 1
    [wp_popover_ip_cache] => 0
    [wp_postmeta] => 641843
    [wp_postmeta_BAK] => 249620
    [wp_posts] => 86252
    [wp_posts_BAK] => 31653
    [wp_pro_ad_system_stats] => 0
    [wp_redirection_404] => 21307
    [wp_redirection_groups] => 2
    [wp_redirection_items] => 142
    [wp_redirection_logs] => 451
    [wp_sbi_instagram_feeds_posts] => 101
    [wp_sbi_instagram_posts] => 101
    [wp_term_relationships] => 49173
    [wp_term_taxonomy] => 9237
    [wp_termmeta] => 1096
    [wp_terms] => 9237
    [wp_tpcmem_checkpoints] => 25
    [wp_tpcmem_log] => 0
    [wp_usermeta] => 801111
    [wp_users] => 60123
    [wp_wp_rp_tags] => 5153
    [wp_wpmailsmtp_tasks_meta] => 33
    [wp_wppas_buysell] => 0
    [wp_wppas_daily_stats] => 280
    [wp_wppas_stats] => 0
    [wp_wpproads_user_stats] => 2599235
    [wp_wpsd_trends] => 30
    [wp_yoast_indexable] => 52566
    [wp_yoast_indexable_hierarchy] => 315
    [wp_yoast_migrations] => 18
    [wp_yoast_primary_term] => 1554
    [wp_yoast_seo_links] => 290
    [wp_yoast_seo_meta] => 31038
)

[2020-11-09 11:03:06 UTC] Last error: Array
(
    [type] => 1
    [message] => Allowed memory size of 1073741824 bytes exhausted (tried to allocate 1221596712 bytes)
    [file] => /home/dh_jawb83/growlermag.com/wp-admin/includes/class-wp-filesystem-direct.php
    [line] => 39
)

    Retention local log:

    [2020-11-03 15:58:25 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-03 15:58:25 UTC] PHP Version: 7.4.11
[2020-11-03 15:58:25 UTC] WordPress Version: 5.5.3
[2020-11-03 15:58:25 UTC] Total Upkeep version: 1.14.6
[2020-11-03 15:58:25 UTC] Beginning core::enforce_retention...
[2020-11-03 15:58:25 UTC] Retention count: 5
[2020-11-03 15:58:25 UTC] Number of archives found: 0
[2020-11-03 15:58:25 UTC] Number of protected archives found: 0
[2020-11-03 15:58:25 UTC] No backups to delete at this time due to retention settings.
[2020-11-03 16:00:23 UTC] Signal received: 15 {"signo":15,"errno":0,"code":0}
[2020-11-03 19:12:32 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-03 19:12:32 UTC] Beginning core::enforce_retention...
[2020-11-03 19:12:32 UTC] Retention count: 5
[2020-11-03 19:12:32 UTC] Number of archives found: 0
[2020-11-03 19:12:32 UTC] Number of protected archives found: 0
[2020-11-03 19:12:32 UTC] No backups to delete at this time due to retention settings.
[2020-11-03 20:11:53 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-03 20:11:53 UTC] Beginning core::enforce_retention...
[2020-11-03 20:11:53 UTC] Retention count: 5
[2020-11-03 20:11:53 UTC] Number of archives found: 0
[2020-11-03 20:11:53 UTC] Number of protected archives found: 0
[2020-11-03 20:11:53 UTC] No backups to delete at this time due to retention settings.
[2020-11-03 20:12:15 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-03 20:12:15 UTC] Beginning core::enforce_retention...
[2020-11-03 20:12:15 UTC] Retention count: 5
[2020-11-03 20:12:15 UTC] Number of archives found: 0
[2020-11-03 20:12:15 UTC] Number of protected archives found: 0
[2020-11-03 20:12:15 UTC] No backups to delete at this time due to retention settings.
[2020-11-03 20:13:55 UTC] Signal received: 15 {"signo":15,"errno":0,"code":0}
[2020-11-03 20:14:13 UTC] Signal received: 15 {"signo":15,"errno":0,"code":0}
[2020-11-03 21:30:32 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-03 21:30:32 UTC] Beginning core::enforce_retention...
[2020-11-03 21:30:32 UTC] Retention count: 5
[2020-11-03 21:30:32 UTC] Number of archives found: 0
[2020-11-03 21:30:32 UTC] Number of protected archives found: 0
[2020-11-03 21:30:32 UTC] No backups to delete at this time due to retention settings.
[2020-11-04 14:47:18 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-04 14:47:18 UTC] Beginning core::enforce_retention...
[2020-11-04 14:47:18 UTC] Retention count: 5
[2020-11-04 14:47:18 UTC] Number of archives found: 0
[2020-11-04 14:47:18 UTC] Number of protected archives found: 0
[2020-11-04 14:47:18 UTC] No backups to delete at this time due to retention settings.
[2020-11-04 14:49:19 UTC] Signal received: 15 {"signo":15,"errno":0,"code":0}
[2020-11-04 19:17:02 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-04 19:17:02 UTC] Beginning core::enforce_retention...
[2020-11-04 19:17:02 UTC] Retention count: 5
[2020-11-04 19:17:02 UTC] Number of archives found: 0
[2020-11-04 19:17:02 UTC] Number of protected archives found: 0
[2020-11-04 19:17:02 UTC] No backups to delete at this time due to retention settings.
[2020-11-04 19:19:01 UTC] Signal received: 15 {"signo":15,"errno":0,"code":0}
[2020-11-06 18:43:16 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-06 18:43:16 UTC] Beginning core::enforce_retention...
[2020-11-06 18:43:16 UTC] Retention count: 5
[2020-11-06 18:43:16 UTC] Number of archives found: 0
[2020-11-06 18:43:16 UTC] Number of protected archives found: 0
[2020-11-06 18:43:16 UTC] No backups to delete at this time due to retention settings.
[2020-11-06 19:03:14 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-06 19:03:14 UTC] Beginning core::enforce_retention...
[2020-11-06 19:03:14 UTC] Retention count: 5
[2020-11-06 19:03:14 UTC] Number of archives found: 0
[2020-11-06 19:03:14 UTC] Number of protected archives found: 0
[2020-11-06 19:03:14 UTC] No backups to delete at this time due to retention settings.
[2020-11-06 20:52:33 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-06 20:52:33 UTC] Beginning core::enforce_retention...
[2020-11-06 20:52:33 UTC] Retention count: 5
[2020-11-06 20:52:33 UTC] Number of archives found: 0
[2020-11-06 20:52:33 UTC] Number of protected archives found: 0
[2020-11-06 20:52:33 UTC] No backups to delete at this time due to retention settings.
[2020-11-09 11:00:42 UTC] Last error: Array
(
    [type] => 8192
    [message] => Methods with the same name as their class will not be constructors in a future version of PHP; SyncCimy has a deprecated constructor
    [file] => /home/dh_jawb83/growlermag.com/wp-content/plugins/autochimp/plugins/SyncCimy.php
    [line] => 6
)

[2020-11-09 11:00:42 UTC] Beginning core::enforce_retention...
[2020-11-09 11:00:42 UTC] Retention count: 5
[2020-11-09 11:00:42 UTC] Number of archives found: 0
[2020-11-09 11:00:42 UTC] Number of protected archives found: 0
[2020-11-09 11:00:42 UTC] No backups to delete at this time due to retention settings.
    November 9, 2020 at 12:48 pm #31173
    Jesse Owens
    Keymaster

    Hi Brian-

    Checking out these logs, it looks like your backup from November 3rd was terminated by your server with a SIGTERM:

    Signal received: 15 {"signo":15,"errno":0,"code":0}

    However, your most recent backup from November 9 failed because it used over a gigabyte of memory, exceeding your PHP limit. Generally speaking, even on very large sites, Total Upkeep uses at most 100MB of memory itself. That leads me to think that your site might have a great deal of traffic, or is running other memory-intensive tasks during the backup.

    I should also note that several of the errors in your logs are from the plugin AutoChimp, which was removed from the WordPress repository in December of 2018, and hadn’t been updated for over 5 years before that, so I’d recommend looking for a replacement for that plugin.

    November 12, 2020 at 2:31 pm #31348
    Brian
    Guest

    Hello, I have increased PHP memory to 1250M and set pcre.jit = 0 in the phprc file (we are on Dreamhost). I get this error each time I try to do a back up now:

    [2020-11-12 17:56:51 UTC] Last error: Array
    (
    [type] => 1
    [message] => Allowed memory size of 1310720000 bytes exhausted (tried to allocate 1220806168 bytes)
    [file] => /home/dh_jawb83/growlermag.com/wp-admin/includes/class-wp-filesystem-direct.php
    [line] => 39
    )

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  • The topic ‘“It looks like you don’t have any backups” after trying several times’ is closed to new replies.

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