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  • #136877
    Breno Ribeiro
    Guest

    Hello,
    I accessed W3 Total to activate my license.
    However, when I enter my license and press activate, I get the message: “License key is correct and can be activated now.”. However, when I try to use the pro functions, the plugin continues to display as a free version.
    There are no activations for my license. Purchased with my forum email.

    #136936

    Hello,

    Thank you for reaching out and I am happy to help!
    It seems that you did not save the W3 Total Cache settings after you verified the license key.
    Remove the license key from Performance>General settings, Licensing sub-box, license field and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.

    W3 Total Cache Pro should be active after these steps!

    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
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