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Manual backups keep failing on Mailpoet plugin:
[2022-12-13 21:13:04 UTC] Last error: Array
(
[type] => 1
[message] => Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59
Stack trace:
#0 /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php(59): PDOStatement->execute(NULL)
#1 /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(495): MailPoetVendor\Doctrine\DBAL\Driver\PDOStatement->execute()
#2 /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Entity/BasicEntityPersister.php(375): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery(‘SELECT t0.wp_us…’, Array, Array)
#3 /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doct
[file] => /home/customer/www/rolltidevintage.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php
[line] => 91
)I’ve confirmed I have the most recent version of both Total Upkeep and Mailpoet. If I disable Mailpoet the backups finish without issue.
Scheduled backups finish successfully without issue with Mailpoet active.
Has anyone else seen this or have any ideas?
Hello!
Thanks for reaching out, sorry to hear you’re having some trouble with your Total Upkeep backup. From the looks of your error message it’s seems to be a MySQL error.
We’ll have to try replicating this in a dev environment to see if there’s anything on our end that needs patching. If so, we’ll have that updated in an upcoming release.
I’ll be sure to get back to you with our findings after testing the plugin. In the meantime you should be okay just deactivating MailPoet and running the backup.
Thanks again for reaching out!
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