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  • #120087
    Brett Foster
    Guest

    Hello

    I can’t see my trail website anymore. I keep getting a site down notification from Jetpack

    Any chance you can let me know if it not going to work anymore.

    #120158
    Brandon C
    Keymaster

    Hi Brett,

    Thanks for reaching out, sorry to hear you’re experiencing some downtime with your Cloud WordPress Demo site. I visited the site and actually was able to access it. The temporary downtime you experienced could have been due to a number of factors. It’s possible there may have been a temporary issue with the server, or perhaps a plugin or theme update caused a conflict.

    The good news is that BoldGrid Cloud demos are designed to be reliable, and the issue you experienced was likely temporary. However, if you continue to experience problems, be sure to let us know.

    Jetpack notifications are usually pretty accurate. If it’s reporting your site as down does it come with any additional information? If so, you can copy/paste it into the thread here for us to review.

    Remember, our BoldGrid backup plugin Total Upkeep can help to automate backups and includes an emergency restore option which can be helpful in situations like this.

    I hope this helps, and please don’t hesitate to reach out if you have any further questions!

Viewing 2 posts - 1 through 2 (of 2 total)
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