Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.
Please reach out directly to us via the W3 Total Cache support channel in Performance>Support or via the website contact form, and provide the information about your subscription so I can find your subscription and share all the information. Please note that this is a public forum and sensitive information about your subscription should not be shared here. Thanks!