Viewing 10 posts - 1 through 10 (of 10 total)
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  • #52258
    Ashlee Taylor
    Guest

    I have created a gallery for my https://tntrucking.org/truck-driving-championships/ page. In my gallery where I am editing it, everything is in the right order. When I view the page, the order is mixed up. How can I keep the order I have the pictures set in?

    #52316
    Brandon C
    Keymaster

    Hi Ashlee,

    Thanks for reaching out and thanks for using the Wedge theme with BoldGrid Post and Page Builder for WordPress!

    I think your issue may have to do with caching. Sometimes, even after making changes to your WordPress site there will still be elements cached into the database. This is actually good for site performance but it can cause some confusion when making edits to your pages.

    What you should do is clear all cache associated with your website. That includes browser cache and any server side cache.

    I hope this helps. Please let us know if you have any other questions for us.

    #52319
    Ashlee Taylor
    Guest

    Hi there,

    I have cleared my site cache on boldgrid (which we do daily), cleared the page cache, cleared all my browsing cache, then tried to re-update my gallery and the pictures are still not showing in the correct order.

    #52642
    Brandon C
    Keymaster

    Thanks Ashlee,

    Can you please send us a screenshot of your page in the page editor as it stands using ImgBB so that we can compare it to your live site and give our best suggestions on how to proceed?

    We look forward to hearing back from you!

    #52643
    Ashlee Taylor
    Guest

    Sure thing – here you go https://ibb.co/FJbQ8vL

    #52650
    Brandon C
    Keymaster

    Thank you Ashlee!

    This screenshot shows the “Edit Gallery” tool and not the actual layout as it’s displayed in BoldGrid Post and Page Builder but we can we work with this.

    The formatting in the “Edit Gallery” tool is simply for displaying what images are included in your gallery. The live image controls for your gallery are shown in the right sidebar of your screenshot. You can use these controls to change the way images are displayed in your live gallery.

    If you would like to add more columns to your gallery, for example to display 6 images on your page per row instead of 3, you would switch the “Columns” drop-down from 3 to 6.

    You can change the size of your images with the “Size” drop-down and you can also change the way your images are displayed on the page using the “Display” drop-down. You can change the way your captions are displayed on your images with the “Captions” option and so-on.

    I hope this helps! Please let us know if there’s anything else that we can answer for you.

    #52653
    Ashlee Taylor
    Guest

    I want the images in my gallery to show in the order I have them, but when you view the website page, the order is messed up. I just need to know how to fix that, I don’t want to change anything on my end, all edits and order I have set is correct!

    #52655
    Brandon C
    Keymaster

    Thanks Ashlee,

    In that case we would actually need you to send us a screenshot of the image gallery in its exact state in the Post and Page Builder. For example if you view your “live page” while logged in and simply click edit page and scroll to your image gallery without clicking anything, we need you to send us a screenshot of that in order to compare it with the gallery on the live page.

    Thanks so much we look forward to hearing from you!

    #52673
    Brandon C
    Keymaster

    Hi Ashlee,

    Thanks for the screenshot. I inspected the page on my end and it looks like all the images match up to the order you have them in inside of Post and Page Builder. The only visible difference I see is that on your live page the Image titles/descriptions are displayed.

    #52666
    Ashlee Taylor
    Guest

    Okay! Here you go https://ibb.co/ckZNgcK. This is in the correct order and differs from the live page

Viewing 10 posts - 1 through 10 (of 10 total)
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