Hi Dr. Sixto,
Thanks for reaching out with your BoldGrid Post and Page Builder questions.
I think your problem has to do with your Premium Connect Key. I see you have one active for your domain but you may need to paste it into your Crio Premium settings to unlock the additional functionalities.
You can get your Premium Connect Key from your BoldGrid Central account under the Connect Keys tab. Here’s a guide on “How to get your BoldGrid Connect Keys” that should help if you have any trouble finding it.
I hope this helps! Please let us know if there’s anything else that we can answer for you.