- AuthorPosts
- January 27, 2023 at 11:17 am #77366MarieGuest
Hi, I’m writing to you from MBS cafe. I was told that our website -thembscafe.com- is managed by you.
Because our owner Michael Bernstein passed away in June there is no way for us to get a username and password.
We need to change prices on the menu and we can’t. Can you please help us if you can.
Thank you so much.January 27, 2023 at 11:20 am #77461Brandon CKeymasterHi Marie,
Thanks for reaching out to BoldGrid Themes home of Crio Pro WordPress theme and BoldGrid Post and Page Builder!
Here at BoldGrid we provide quality WordPress themes and plugins but we do not manage client sites. I do apologize for the misunderstanding. I went ahead and looked up your web host and I see that you’re using GoDaddy. GoDaddy actually manages the server your WordPress site lives on so their support may be most beneficial to you on these types of matters.
We do have an article on 5 ways to reset your WordPress password that should help you figure this out!
Thank you!
January 30, 2023 at 1:00 pm #77686MarieGuestThank you so much for this info, I appreciate.
January 30, 2023 at 1:02 pm #77696Brandon CKeymasterYou’re very welcome Marie!
I did notice that you’re using one of our products, W3 Total Cache and that could have been the reason for the misunderstanding.
Please let us know if there’s anything else that we can answer for you!
- AuthorPosts
- The topic ‘Need help logging in to my WordPress website’ is closed to new replies.