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Posts
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Just trying to confirm BoldGrid Central account from the emailed link. I set up a pass in Chrome that meets all criteria, and I get the message: “Oops! Unable to set your password. Please try again.”
I return to the link and try a different browser (Safari), and immediately get “UNABLE TO CONFIRM ACCOUNT. PLEASE TRY AGAIN LATER.”
What’s going on?
Hello MK-
Thanks for reaching out, I’m sorry to hear about the difficulty confirming your BoldGrid Central Account.
I checked on the account associated with the email address you used for this post, and it does look like it has been successfully activated. If you’re not able to log in with the password you originally set up, I recommend sending yourself a new password reset link and giving it another shot.
Keep in mind that the links do expire after a time, so make sure to set it as soon as you get the email.
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