- Posts
When I watch a video then enable full screen then exit the video, the page scrolls by itself or jumps somewhere else . It makes you lose your place on the page and you have to scroll to find where you left off. Happens with default boldgrid video player and Vimeo. Happens more often when you start with portrait then switch to landscape then exit. Issue happens in mobile .
I am using crio premium theme using the post and page builder .
Hi Hamad,
Thanks for reaching out with your BoldGrid Post and Page Builder questions!
If I’m understanding correctly this issue is happening inside of your Post and Page Builder page editor.
If that is the case could you please switch to the “text” editor and copy/paste your code into the thread here so that we can inspect it on our end? We would like to see if are able to replicate your issue.
We may be able to suggest a different content block or video input method to help clear up this problem.
We hope to hear from you soon!
It only happens when you first select full screen on portrait, switch to landscape and then exit full screen on mobile.
I tried to put It in a different block, and the issue seemed to be fixed, but I would like to keep the original layout in the code below as I already have many long pages with videos using this layout. I included the layout that seemed to fix it after my code.
Thank you
Thanks Hamad,
My apologies, we couldn’t get the HTML to transfer over correctly so I want to try something else. Can you direct us to one of your live pages where this issue is present? We will take a look using our browser tools and see if we can address the issue that way.
We’re looking forward to assisting you further with this!
I have included the live page, under website when submitting this comment.
Thank you
Thank you for that Hamad,
Unfortunately, I think the best way to resolve this issue would be to replace the current content with a more stable “Video” block component.
I inspected the url using my iPhone 13 and the results were a bit different, I did not get the page jump functionality but I did notice that the Video doesn’t center itself to the screen after switching from portrait to landscape view.
The video also initially appears very small on mobile on my end. It make take some time but I think in the long run switching over the video block that appeared to work for you. I can inspect that block on my end for you as well if you would like if you could add that content to your “Test” page.
Thank you!
- The topic ‘Page scrolls to bottom or jumps when editing full screen video in Post and Page Builder’ is closed to new replies.
