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We have an Indian Debit Card, it works everywhere for all international vendors, we have been using it for months, yet boldgrid keeps denying the transaction and we’re stuck due to it.
We have tried another debit card as well, same issue with it, even though that also is working with other vendors.
https://drive.google.com/file/d/1ziD7CVtxvi7sy0Ma4zCInj1z38GmDBC4/view?usp=share_link
Please help us purchase Boldgrid Total Upkeep Premium
Hi Prayag,
Thank you for reaching out and thanks for your interest in purchasing Total Upkeep premium backups and migrations plugin.
While this forum is public facing and for technical issues I encourage you to reach our to our Premium Support channel via your BoldGrid Central account.
This article will show you how to log in to your BoldGrid Central account if you have any trouble.
I hope this helps!Hi, Brandon, do you understand that I am trying to purchase the premium membership but am unable to do so.
How can I access premium support when I am not even able to purchase the premium membership?
This is why I posted it here in the public forum, as there is no other option.
Hi Prayag,
You can reach out to support@boldgrid.com via email for assistance on the matter. This issue with this forum is we have no access to your personal information to view the error and address it directly.
Sorry for the confusion
- The topic ‘Payment keeps failing when attempting to purchase Total Upkeep Premium’ is closed to new replies.
