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I have tried unsuccessfully to upgrade from the free version using your PayPal purchase option. I click on the PayPal option, and a popup for PayPal appears. I logged in and accepted the payment option. Then I am returned to your checkout page, but it wants my address and credit card information as it will not acknowledge the PayPal process. It will not process even though I fill out my address and info. I will NOT provide my credit card information as that is why I use PayPal, nor should it be necessary for you to have it when processing a PayPal payment. I want to upgrade, but I cannot until your PayPal function is fixed.
Darlene Almeda
Hi Darlene,
Thanks for reaching out and sorry for the inconvenience. If you can let us know which BoldGrid product you were attempting to purchase we’ll definitely get a proper checkout link sent to you immediately. It would be awesome if you can link us to that products checkout page as well so that we can address this issue as it may be a bug.
Thanks so much for your interest in our products Paul! We hope to get this resolved quickly.
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