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Hi there I am wondering if W3TC is supporting PHP 8.3 when we moved our websites to this version we get some errors saying along the lines “object cache can’t load this will disappear when the error is resolved” and the only change taking place is the PHP version. If someone could let me know it would be most apparechiated.
Hello Ryan,
Thank you for reaching out and I am happy to help!
W3 Total Cache does support PHP 8.3. The error you are mentioning is not comming from our plugin, so can you please share the full error or the screenshot where you are seeing this?
Thanks!hi so sorry for not responding i actually raised a new form request as i was never notified of a reply even though I ticked the box for notifications!
here is a link to a screenshot
I have this thread tabbed saved now so I will check in for updates regularly so i don’t miss you again
Hello Ryan,
Thank you for sharing this screenshot.
So this notification means that the Memcached is detected but not running and this can occur when the PHP is upgraded sometimes.
Check the service at the CLI/SSH: memcached-tool 127.0.0.1:11211 display and memcached-tool 127.0.0.1:11211 stats.
telnet 127.0.0.1 11211
should communicate with memcache and respond to status commands etc
Look if the service is running: ps afux | grep memc
restart the service if needed (as root/sudo): service memcached restart.Let me know if this helps!
Thanks!
Hi Marko,
Thanks for sending this through we were able to find the issue it was to do with some server configuration issues thank you for your assistance !
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