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  • #46078
    Lotte Bender
    Guest

    Hi, I really hope you can help me.

    There seems to have been some update and now my website is no longer functioning how I want it to.

    It suddenly has a designated portfolio page which has replaced my real portfolio with archives and it looks terrible.

    No matter what I do it won’t change back to my real portfolio in the menu as the portfolio permanent address has been taken by this archive and I cannot seem to change it around.

    So what it should look like is this: http://www.pamalottestudios.com/portfolio-2/ but that page should be on http://www.pamalottestudios.com/portfolio/ Even when I directly edit the page http://www.pamalottestudios.com/portfolio/ to look how it should it reverts back to this archive page and won’t go back to the original.

    I’d be grateful if you explain how I can disable this and go back to how it originally was.

    Many thanks,

    Lotte

    #46088
    Joseph W
    Keymaster

    Sorry to hear about the issue with your Portfolio page Lotte, hopefully we will be able to help you get things working correctly again!

    I checked your website and it looks like you currently have Jetpack running on your website, which might be the source of the problem. In the Jetpack settings there is an option to add the Portfolio custom post type to your WordPress installation and it sounds like the recent updates might have enabled that feature.

    You should have the option to deactivate Jetpack Portfolios by navigating in your WordPress admin to Jetpack > Settings > Writing.

    I was also able to locate a thread in the Jetpack support forums on WordPress.org that provides additional solutions that might help you get the proper content loading at /portfolio if  simply deactivating the feature does not fix the problem.

    Please let us know if you ever have any other questions for us in the future!

Viewing 2 posts - 1 through 2 (of 2 total)
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