Viewing 4 posts - 1 through 4 (of 4 total)
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  • #46754
    Brooke
    Guest

    Hi there!

    I keep getting this message when I try to save blocks. I need to be able to access saved blocks and I’ve tried a lot of different options and can’t seem to fix this problem.

    We experienced an issue retrieving your saved Blocks. We’re sorry for the inconvenience. Please try again later.

    Thanks
    Brooke

    #46805
    Brandon C
    Keymaster

    Hi Brooke,

    Thanks for reaching out and thank you for using BoldGrid Post and Page Builder for WordPress!

    I’m sorry to hear you’re having trouble accessing your saved blocks. Did you start experiencing the issue after an update to Post and Page builder or your Crio Pro WordPress theme?

    #46808
    Brooke
    Guest

    Hi there!

    Yes I started experiencing it after I routinely cleared my cache from my computer.

    Thanks!

    #46828
    Brandon C
    Keymaster

    Thanks Brooke,

    That’s definitely weird. Try logging into the site using an incognito browser and see if it gives you the same result. I’m thinking there may be some elements lingering around in the database that have yet to have been purged from cache. Also, try clearing any additional cache you might have on the site like browser cache and maybe any server side caching agents.

    I hope this helps. Please reach back out to us if you need additional assistance.

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Post and Page Builder is generating an error message when I try to access saved blocks’ is closed to new replies.