[Jordan]

For the past day or so, WordPress has been trying to upgrade the Post and Page Builder plugin on my site. The problem is, it thinks I currently have 1.2.8 installed and wants to “upgrade” me to 1.2.7.

The plugin ChangeLog only shows up to 1.2.2 and that the latest version is 1.2.7, updated 21 hours ago.

I was constantly getting emails notifying me of an attempted upgrade (from 1.2.8 to 1.2.7) but obviously they are failing. I have continued to receive these notifications so I’ve temporarily disabled the auto-update on this plugin. Of course, I don’t want to leave it in this state.

What happened to get me into this situation and how do I resolve it?

Thanks,

[Elana]

Hello Jordan,

​Thank you for reaching out to our support team.

This should be resolved now I apologize for the inconvenience.

Can you try again and let me know if you have any issues with the update.

Thanks
Elana.

[Marina]

The same here. I disabled the auto update on the Post and Page Builder Premium plugin, but it seems to keep updating itself.
Thanks,
Cheers

[Vanessa Richards]

I’ve got the same problem. Hasn’t stopped yet.

[Jeff]

Hello,

I am having the same issue but even after I disabled the plug in, I still got the emails. So I then tried deleting the plug in but I am still getting these emails:
“These plugins are now up to date:
– Post and Page Builder Premium (from version 1.2.8 to 1.2.7) : http://www.boldgrid.com/”

Every hour or so I get multiples of the same.

Any help or suggestions for making this stop is appreciated.

[Elana]

Hello,

​Thank you for reaching out to our support team.

It sounds like there might be some cached transients. If you can go into your WordPress Dashboard > Updates, and where it displays the current version, and last checked date, clicking ‘Check Again‘, will usually clear those transients. Then try to update the plugin again.

Regarding the emails, that Jeff mentioned. It’s possible they’re currently queued on your mail server. If you’re seeing version 1.2.7 and no banner to update, the emails may not have been sent yet. This can depend heavily on your server configuration.

If you have WHM access, you can log in and go to the Mail Queue Manager to clear the queue manually. If not, you’ll need to contact your hosting provider and ask them to check and clear the mail logs as this typlically requires root access to the server.

Let me know if you have any questions. I’m happy to help further!

Elana.

[Author]

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