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  • #39390
    S Miklos
    Guest

    Hi, we use the Zeen theme by CodeTipi but everytime we update plugins and the theme, the main image on every post disappears. It’The feature images are okay on our homepage but when clicked through they are not displayed – especially in older browsers such as Chrome / Safari.

    We have found that by turning off W3 cache the images re-appear.
    We contatced CodeTipi and they have suggested that we contact you with this glitch – iwhile we run reasonably up-to-date browsers many of our visitors do not. Is there any way W3 can improve this.
    Thanks

    Steve

    #39491
    Jesse Owens
    Keymaster

    Hello Miklos-

    Thanks for the great question, and thanks for using W3 Total Cache.

    It’s tough to say for sure, since it looks like you’ve disabled W3 Total Cache right now, but I believe the issue might be caused by the fact that both W3TC and your theme are trying to lazy-load the images.

    If you inspect the images, you’ll see a class from your theme, zeen-lazy-loaded, that implies the theme itself is doing some lazy-loading work. If you re-enable W3 Total Cache, make sure that you have Lazy Loading disabled in your Performance > General Settings > User Experience section.

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