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Hi,
I just purchased the license and our server required the plugin zip file manually to added to wordpress. But when I login to my dashboard I have no access to plugin file (https://w3edge.recurly.com/account).
Automatic upgrade does not work for us at all. please help me as soon as possible.
Thank you
Hello,
Thank you for reaching out and I am happy to assist you with this.
Since this is a Public forum, we should avoid sharing sensitive information. Please reach out to us directly via the W3 Total Cache support channel in the plugin Performance>Support, or via the website contact form and share the information about the payment so we can check the subscription for you.
Thanks!
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