- AuthorPosts
- March 16, 2022 at 9:04 am #48636chorin laetitiaGuest
Bonjour,
J’ai un conflit avec W3 total cache et le formulaire de paiement en ligne (Hbook- stripe). Le cadre permettant d’inscrire les informations de carte bancaire est vide ce qui empêche de savoir ce qu’il faut noter à savoir “numéro de carte”, puis en bout de ligne “MM/AA”, “CVC”.En attendant de trouver une solution, j’ai désactivé le pluggin.
Dois-je attendre une prochaine extension ou est-ce un problème de réglages?
Je précise que je suis novice…
Merci
LaetitiaMarch 16, 2022 at 9:11 am #48643Marko VasiljevicKeymasterHello Laetitia,
I am sorry about the issue you are experiencing and I am happy to assist you with this.
I had to translate your question so I need to confirm that I got this right. The problem is with the form on the payment page when W3 Total Cache is enabled?
Depending on a configuration, you should try excluding the page from the Page Cache and Minify by adding the /commander/ to Performance>Page Cache>Advanced>”Never Cache following pages” and Performance>Minify>Advanced>”Never Minify following pages”
Make sure to save all settings and purge the cache and let me know if the problem persists.
Thanks!March 18, 2022 at 10:36 am #48675laetitia chorinGuestHello,
Thank you for your reply. I don’t find “advanced”. Maybe the french plugin isn’t the same. Could you please send me a picture about this.
Thank you
LaetitiaMarch 18, 2022 at 10:43 am #48729Marko VasiljevicKeymasterMarch 18, 2022 at 1:47 pm #48749laetitiaGuestThank you very much for your help and your time! That’s work!!
Best regards
LaetitiaMarch 18, 2022 at 1:53 pm #48752Marko VasiljevicKeymasterHello Laetitia,
You are most welcome!
We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks! - AuthorPosts
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