Purchase not showing but We have purchased pro version of W3TC

Hello Monica,

Thank you for reaching out and I am happy to help.
I can see that the W3 Total Cache license key is applied to your installation activated on 2021-10-11
If you still do not see the pro version active, remove the license key from Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.

W3 Total Cache Pro should be active after these steps!

Thanks!