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Hello,
We were just billed for w3 cache but we don’t use it anymore. Is it possible to get it cancelled and refunded?
It should be under our domain name or email -removed- or -removed-.Hello David,
Thank you for reaching out.
Please note that this is a public form so I’ve removed the sensitive information you shared. Since we are not providing any support regarding the W3 Total Cache Pro licenses here due to the mentioned fact of a public forum, please reach out directly to us via the W3 Total Cache support channel within the plugin in Performance>Support>Billing, or the website contact form. there you can provide detailed information about your subscription so we can check this for you.
Thanks!
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