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I’m having trouble purchasing an image for my homepage background. I have enough coins to buy it. After selecting it and the download, it does not appear in my cart for me to finalize the purchase. The image with watermarks appears in the background.
Hello Beth,
Sorry for the problems with purchasing an image for your background. Make sure that your plugin and any related BoldGrid plugin is updated to the latest version. If you are certain you’re on the latest version and you continue to have problems, please contact your host’s live technical support team. They should be able to take action on the issue or refer to the development team if a change is necessary. Apologies for any delay in fixing your problem! Your issue may require changes to the server to which we do not have access to in the support center.
If you have any further questions, please let us know.
Kindest regards,
Arnel C.
- The topic ‘purchasing BoldGrid image’ is closed to new replies.
