Receiving an error when attempting to backup my website with Total Upkeep

Tagged: Backup Failure, Total Upkeep

Viewing 4 posts - 1 through 4 (of 4 total)

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October 6, 2022 at 2:29 pm #60318

Marcel
Guest

When I try to back-up my site I get the following error:
Functionality tests fail.

Log:
[2022-10-06 11:18:59 UTC] Last error: Array
(
[type] => 8192
[message] => Constant FILTER_SANITIZE_STRING is deprecated
[file] => /www/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php
[line] => 28
)

[2022-10-06 11:18:59 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2022-10-06 11:18:59 UTC] Last error: Array
(
[type] => 2
[message] => file_get_contents(/www/wp-content/boldgrid_backup_z91pNSxP5hMx/logs-aaac7c58-623d64a1efbf8a97/archive-1665055139.log): Failed to open stream: No such file or directory
[file] => /www/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 39
)

[2022-10-06 11:18:59 UTC] Backup process initialized.
[2022-10-06 11:18:59 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2022-10-06 11:18:59 UTC] Backup process initialized.
[2022-10-06 11:18:59 UTC] Process id: 16226
[2022-10-06 11:18:59 UTC] Functionality tests fail.
[2022-10-06 11:18:59 UTC] Backup complete!
[2022-10-06 11:18:59 UTC] Memory usage – limit / current / peak memory usage: 256M / 138567024 (132.15 MB) / 138962352 (133 MB)
[2022-10-06 11:19:13 UTC] Last error: Array
(
[type] => 8192
[message] => Constant FILTER_SANITIZE_STRING is deprecated
[file] => /www/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php
[line] => 28
)

[2022-10-06 11:19:13 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2022-10-06 11:19:18 UTC] Last error: Array
(
[type] => 8192
[message] => Constant FILTER_SANITIZE_STRING is deprecated
[file] => /www/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php
[line] => 28
)

[2022-10-06 11:19:18 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.

What do I need to do know?

Thanks in advance.

October 6, 2022 at 3:12 pm #60379
Brandon C
Keymaster
Hi Marcel,

Thanks so much for reaching out. I’m sorry to hear that you’re having problems creating backup with Total Upkeep but lets see if we can help you out.

It looks like this your WordPress SEO plugin could be causing some issues with your backup.
```
[type] => 8192
    [message] => Constant FILTER_SANITIZE_STRING is deprecated
    [file] => /www/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php
    [line] => 28
```
Try deactivating that plugin then reattempting your backup.

If that doesn’t work try changing the compressor type used for generating backup files. In most cases changing the Backup Compressor settings to use System Zip allowed most users to get backups working correctly.

Please let us know if the problem persists after switching to System Zip or if you have any other questions for us, we are always happy to help!
October 10, 2022 at 10:53 am #60552

Marcel
Guest

Hi Brandon,

Thanks for getting back to me.
I tried all of the above as you suggested, but I still get that same SEO error.

What shall I do next?

October 10, 2022 at 12:18 pm #60809

Brandon C
Keymaster

Thank you Marcel,

Moving down the error log. It looks like the pcntl_async_signals method is not enabled in the version of PHP currently running on your web server and enabling it should get rid of the error message. You might need to reach out to your hosting provider to see if that is something that they can handle for you.

Hopefully making that configuration change gets the backup schedule working again and let us know if there is anything else that we can do to help!
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