Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #45820
    Alistair Vigier
    Guest

    Hello,

    I received an email from Siteground, my server, saying that W3 Total Cache is not compatible with their server. I would like a refund.

    #45842
    Marko Vasiljevic
    Keymaster

    Hello,

    I am sorry that you wish to cancel the W3 Total Cache Pro license.
    I am not sure, what the email suggests but I am sure that W3 Total Cache is compatible with the Siteground server, you just need to configure the plugin to respect their Dynamic Caching or disable it so that W3 Total Cache can fully take responsibility for caching.
    Since this is a public forum, please reach out to us via the Plugin in Performance>Support or via the website contact form and share your license details.
    Thanks!

    #45931
    Alistair Vigier
    Guest

    Please post the contact form on your website. It’s super hard to find.

    #45945
    Marko Vasiljevic
    Keymaster

    Hello,

    We’ve received your email and replied to your request.
    Please continue the correspondence there so we can avoid duplicating the answers.
    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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