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Posts
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hello
bought w3 total cache last week to test if you could do something with speed and better points on google.everything just got worse with your plugin. so I would like to cancel my purchase.
I can’t find a login panel where I can see my user or cancel my purchase, will you help me?
Hello Henrik,
Thank you for reaching out and I am happy to help!
This is a public forum so I would advise you to reach out to us directly via the W3 Total Cache plugin, in the Dashboard, Performance>Support>Billing, and provide the information about your subscription and any proof you have that the performance got worse with the activation of our plugin, with some details about the configuration.
You can also reach out via the website contact form here.
The reason for this is that you should not share any sensitive information in the public forumThanks!
- The topic ‘refund purchase’ is closed to new replies.
