Viewing 7 posts - 1 through 7 (of 7 total)
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  • #153402 Reply
    Vincent
    Guest

    I’m finding it impossible to add shortcodes to my Woocommerce Cart, Check Out, and Account pages

    #153418 Reply
    Elana
    Keymaster

    Hello Vincent,

    Thank you for reaching out to our support team!

    We understand that you’re experiencing difficulty adding shortcodes to your WooCommerce Cart, Checkout, and Account pages. While we don’t directly modify the way WooCommerce functions, we’d be happy to assist you in troubleshooting.

    Could you share more details about your setup, such as the WordPress Shortcode you’re trying to use and the specific issues you’re encountering? Adding the WooCommerce cart can be tricky due to how it’s displayed, but we’ll do our best to guide you through it.

    Looking forward to your reply!

    Thanks
    Elana D.

    #153420 Reply
    Vincent Amicosante
    Guest

    [woocommerce_cart] onto the cart page-[woocommerce_checkout] on the checkout page and [woocommerce-account] on the account page. Looking over the erros on the install pages these are listed as missing. I have tried everything to add them to no avail. Vincent

    #153422 Reply
    Vincent Amicosante
    Guest

    Elana D., I’m wondering if you received my reply to your email? I posted the shortcodes and I’m still trying to resolve the issue. Thanks, Vincent

    #153489 Reply
    Elana
    Keymaster

    Hello Vincent,

    Thank you for reaching out to our support team.

    I tested the shortcodes you mentioned—[woocommerce_cart] and [woocommerce_checkout]—and both displayed correctly on my end. I tested them both within the WooCommerce block and by simply adding the WordPress shortcode to the page.

    Could you try adding the shortcode to a blank page and let me know if it still doesn’t work? If the issue persists, you might want to disable some of your WooCommerce plugins to check for any potential conflicts. Additionally, you could reach out to WooCommerce support to explore other options for adding the shortcodes.

    I hope this helps, and feel free to let me know if you need further assistance!

    Thanks
    Elana D.

    #153499 Reply
    Vincent
    Guest

    Elana, Yes they are working correctly because I finally figured out the problem. It is extremely difficult to add short codes using the Bold Grid Post and Page Builder on a Crio theme. I switched to the Word Press Editor and clicked on the + sign at the top left corner which displayed a drop down Toggle Block Inserter menu, clicked on the short code symbol which added a short code block to the page. It only took me three days to get there. I figured I would pass it along. Thanks, Vincent

    #153517 Reply
    Elana
    Keymaster

    Hello Vincent,

    ​Thank you for reaching out to our support team and thank you for the feedback.

    I will pass this information along I apologize for the inconvenience you have experienced.

    Thanks
    Elana D.

Viewing 7 posts - 1 through 7 (of 7 total)
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