- Posts
The slider is not autoplaying and the buttons are missing. I have tried several combinations of settings, but this isn’t working. Could you please help me troubleshoot?
Hi Aaron-
Thanks for reaching out, and for using the Post and Page Builder for WordPress.
The website URL you included didn’t bring up a website, but I did find one that ended in
.orginstead of.com, but on that address thenew.subdomain didn’t resolve for me. So I wasn’t able to take a look to see for sure.We have seen instances in the past where another plugin or theme interfered with the CSS for the slider buttons, so that would be my first guess.
Can you double-check the website address and let us know so we can take a closer look for you?
Hi Aaron-
I discovered your ticket in the Premium Support queue, and if that’s the same site we’re working on for this issue I got a closer look at your slider.
I do see both the slider dots as well as the autoplaying on your slider. Keep in mind that if a visitor hovers their cursor over the slider, it doesn’t auto-slide to avoid creating a situation where your user attempts to click on something, and it moves out of the way.
If that’s not what you’re seeing, can you let us know which browser and device you’re using so we can take a closer look?
- The topic ‘Slider buttons missing and autoplay doesn’t work’ is closed to new replies.
