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  • #96614
    Vince Cerchio
    Guest

    The solution to this error which I also had is to turn Disable Encrypt Data base in the plugin settings.

    Posts
    May 23, 2022 at 9:33 #53222

    Michael Anderson
    Guest
    We keep getting “Backup Failed” notifications due to allowed memory size being exhausted in /public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php on line 314.

    I’ve been working with InMotion Hosting on this and so far they aren’t able to tell me anything besides “increase the memory limit” or use their paid backup solution. Every time we increase the maximum memory limit to what should be more than sufficient to cover the allowed + attempted allocation amounts the backup just tries to allocate even more. We’re already up to 3.75 GB as the max memory allocation. I did try to set up a custom backup excluding the large media folders but that setting doesn’t seem to stay saved. I’ve also tried to switch to SystemZip with no effect…

    #96715
    Brandon C
    Keymaster

    Hi Vince, thanks for reaching out!

    We really appreciate your insight on this Total Upkeep error. We’re aware of this issue occurring with WordPress version 5.6. If you’re still experiencing the error with WordPress version 6.2+ would you mind sending over your complete backup log so that we can take a look and compare it to the previous issue?

    Thanks Vince, we’re looking forward to your reply!

Viewing 2 posts - 1 through 2 (of 2 total)
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