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I am having a very odd problem today. Overnight, with no design/admin/plugin changes made to my website, a transparent border is now showing around two of my webpages (but none of the other pages). You can see the strange borders on the two pages here:
Both of these pages used to (as of yesterday) have full width backgrounds with no borders. You can look at the other pages on my site and see there are no borders.
Thoughts on this? Very much would like to rectify ASAP as website visitors are commenting on this border.
Hello,
Sorry for the problem with the strange borders appearing around your two pages. Automatic updates would not change the appearance of your site, but it’s possible that accessing the page in the Customizer may have lead to the borders accidentally being added. You should be able to go back into the Customizer, go back to those pages and check the background image or patterns and make sure nothing is selected. Additionally, before you make any changes, make sure to check the page in the editor. If it was saved at least once, then there will be a Revision option under the Publish section. Both the home page and you sign up page should be saved in the Pages section. Once you have the pages looking the way they are supposed to look, please make sure to make a Backup.
I hope this helps. If you continue to have problems with it, please let us know and we can look into the issue in more depth.
Thanks Arnel. I figured out the problem.
Both of those pages were using the HOME template. All of my other pages use the DEFAULT TEMPLATE. In the last update to Boldgrid, I believe that your developers tweaked something that affected the BoldGrid blocks in the HOME template.
I switched those pages to DEFAULT TEMPLATE and all is well now. Hopefully you can look into whatever happened to the HOME template.
Appreciate your help!
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