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  • #23883

    Hello Akira,

    Thank you for submitting a question about installing themes. Sometimes a connection to the BoldGrid asset server can time out. In most cases, it is network issue on the local side or a temporary error on the remote side that is typically resolved quickly.

    If you go through the Inspiration process again, it will most likely connect and download the resources as needed unless there continues to be network issues on the local side.

    Best,

    Christopher M.

    #23882

    Hello! Installed BoldGrid on an unaffiliated hosting provider on my vps.  Wordpress is working is on the site; the BoldGrid plugin installed okay, key was entered and it activated..

    When choosing a theme in the inspirations panel, after the general site info (name, phone # etc) is entered, and pushing next… The little circle spins around endlessly and the theme never installs …

     

    Any ideas as to what can cause this?
    Thanks!!

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